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Biweekly business tips for residential interior designers who want better-fit clients, smoother projects, and more business strategy with less business stress. 💛
Happy Thursday interior designers and small business owners! Interior designers tell me all the time that every project is different. And they’re right. The house is different. The client is different. The budget, the personalities, the contractor, the weird thing hiding behind the wall... all different. But somewhere along the way, “every project is different” can become permission to reinvent the process every time, too. That is a good way to ruin a great design firm. 😬 → Customize the...
Happy Thursday interior designers and small business owners! Remember when I told you about that designer whose clients were driving her nuts? Too many texts. Too many revisions. Too much work outside scope. Waaay too much work she wasn’t getting paid for. The diagnosis was: This wasn’t a “bad-client” problem. It was an onboarding problem. So what did we actually change? No, we did not make her contract scarier. It was already a brick wall of legalese. 😂 What we DID do was look at every...
Happy Tuesday, interior design business owners and home pros! A while back, a designer came to me with a pretty common industry problem: Her clients were driving her NUTS. 😂 She didn't hate them, exactly. But she was starting to hate the work. Too many after-hours texts. Requests that were well outside what she'd agreed to do. Extra revisions and scope creep. Clients making purchases on their own... then pulling her back in when things got complicated. 😩 And the worst: work she wasn't getting...